Clear shipping, delivery, and payment terms for Fotohaus Klinger. This information matches our checkout and Google Merchant Center settings.
Orders are processed within 5 business days after payment confirmation. Estimated delivery after dispatch: local 3–5 business days; international 3–15 business days. Current checkout methods are bank transfer and eligible Fotohaus Klinger gift cards.
Standard shipping is €35 for orders under €500, and free for orders of €500 or more (charged in EUR; other currencies in the switcher are display conversions of the same amounts). Leipzig store pick-up is free. Customs duties and import taxes on international orders are the customer’s responsibility.
Ships from Fotohaus Klinger Leipzig · Schloßgasse 2-4, 04109 Leipzig, Germany · info@fotohausklinger.com. Official amounts are in EUR; use the currency switcher to view approximate equivalents (GBP, USD, CHF, AUD, JPY, and more).
Orders are processed within 5 business days after payment has been received and successfully confirmed.
Please note that order processing times are separate from the delivery times indicated below.
Standard shipping is charged as follows based on the merchandise subtotal (after discounts, before shipping and tax):
Leipzig store pick-up is free. Customs duties, import taxes, and similar charges on international orders are not included in shipping costs and remain the customer’s responsibility where applicable.
The estimated delivery times are:
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the delivery destination, shipping carrier, customs procedures, public holidays, and other circumstances beyond our reasonable control.
Delays caused by shipping carriers, customs authorities, or other third parties may occur and are outside our control.
For international orders, the customer is responsible for any customs duties, import taxes, fees, or other charges that may be imposed by the destination country or its authorities.
Such charges, where applicable, are not included in the purchase price or shipping costs unless expressly stated otherwise.
Customers are responsible for ensuring that the ordered products may be legally imported into their destination country.
We currently accept the following payment methods:
For orders paid by bank transfer, the order will only be processed once the full payment has been received and confirmed.
Any applicable bank charges or transfer fees imposed by the customer's bank are the responsibility of the customer.
While we make every reasonable effort to ensure that orders are processed and delivered within the estimated timeframes, we cannot be held responsible for delays resulting from circumstances beyond our reasonable control, including carrier delays, customs processing, strikes, adverse weather conditions, or other unforeseen events.
If a significant delay occurs, we will make reasonable efforts to provide the customer with relevant information and, where possible, assist in resolving the issue.
